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2670 Auburn Court, Auburn Hills, MI 48326

On-Site Vehicle Repair and Damage Claim Management – Simplified

Trusted by leading OEMs for efficient in-transit recovery

Request Service

On-Site Vehicle Repair and Damage Claim Management – Simplified

Trusted by leading OEMs for efficient in-transit recovery

Request Service

On-Site Vehicle Repair and Damage Claim Management – Simplified

Trusted by leading OEMs for efficient in-transit recovery

Request Service

Mobile Repair

On-site repair services for tires, wheels, glass, batteries, and more.

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Damage Claim Management

End-to-end claim handling from assessment to recovery.

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Freight Claim Management

Streamlined processing for auto damage and freight.

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Our Process

When vehicles or freight are damaged in transit, the process to resolve it should not slow you down. Our streamlined approach for fleet accident management covers everything from claim submission and review to repair, reimbursement, and recovery. With clear communication and full transparency at every stage, you always know where your claim stands and what comes next.

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Welcome to

A TRUSTED PARTNER IN VEHICLE REPAIR AND CLAIMS

For more than 40 years, Fenkell Automotive Services has supported automotive manufacturers with reliable in-transit vehicle repair and freight claims management. From on-site mobile repairs to full claim recovery, our team helps keep your vehicles dealership-ready. Backed by our Vehi-Trac® system, you gain real-time visibility into repairs, reporting, and performance across your fleet. With nationwide coverage, experienced technicians, and a process built for efficiency, we make it easier to stay on schedule and in control.

Our Services

Mobile Repair

Fast, nationwide mobile vehicle repair with 24–48 hour turnaround times and real-time tracking for transparency and reliable in-transit support. On-site work covers tire, battery, key, and glass repairs through a nationwide network of certified technicians. When off-site work is required, we coordinate delivery to approved dealerships. We also document damage with photos before work begins and assist with parts sourcing to keep repairs moving quickly.

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Our Services

Damage Claim Management

Resolve repairs faster while saving time and reducing costs with real-time tracking, detailed reporting, and expert oversight. Our dedicated claims team handles all paperwork, communications, and follow-ups, giving you full visibility into every repair and claim. With our proprietary Vehi-Trac® system, you get real-time tracking, transparent reporting, and data-driven insights to help reduce future in-transit damage, hold vendors accountable, and optimize your fleet operations.

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Our Services

Freight Claim Management

Freight claims management for transit-damaged shipments helps logistics teams quickly document damage, file claims, and secure reimbursement, while simplifying the entire process. Our claims process reduces delays, lowers costs, and improves accountability with vendors and carriers. By tracking trends, identifying high-risk areas, and analyzing damage data, we provide the insights needed to make proactive decisions that can protect shipments and improve future operations.

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What Our Clients Are Saying...

“We feel that Fenkell has proved itself as a very reliable service partner and we recognize that this has assisted our organization tremendously in the drive to be the most competitive Vehicle Logistics Department in the automotive market.”

Victorio ArabVolkswagen Group of America

“Fenkell was always there for Chrysler. They always come through for Chrysler. We would be very hard-pressed to get along without them, and I know that they’re going to be able to just take care of business, and I’m not going to have to worry about it.”

Lori BrooksChrysler

“Fenkell’s Vehi-Trac® system is very user-friendly as compared to other applications.”

Sergio AdornatoCN Freight Claims

“Vehi-Trac® is one of the easiest-to-use systems with the least amount of extra work involved.”

Kate JonesSupreme Auto Transport, Inc.
All Testimonials

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